HOW IT WORKS
From a PDF to a proven workforce.
Luma Skills works in three steps: Build the training from your own documents, Send it where your people already are, and Prove that every worker is ready.
Build
Your content becomes conversational lessons.
Start with what you have
An SOP, a policy PDF, a product sheet, a memo. No instructional designers needed: Luma turns your source material into short conversational lessons with knowledge checks.
In your team's languages
Lessons are delivered in the languages your people actually think in, from isiZulu and isiXhosa to Sesotho and Afrikaans.
You approve everything
Nothing reaches a worker before your team has reviewed it. Luma answers questions only from your approved content, so there is no room for made-up answers.
Send
Delivery on the app your workforce already opens daily.
Straight to WhatsApp
No app to install, no password to reset, no LMS portal to find. Training arrives in the same chat window your workers use every day.
Timed around real shifts
Lessons go out when your people can actually do them: before a shift, at lunch, after close. Reminders nudge stragglers without nagging.
Two-way, not broadcast
Workers ask follow-up questions in plain language and get instant answers grounded in your content. Training becomes a conversation, not a memo.
Segmented by role and site
Send the till update to cashiers, the cold-chain refresher to drivers, and the new menu to front of house. Every group gets exactly what they need.
Prove
Competence you can show, not just completion you can claim.
Mastery, not attendance
Every worker answers real knowledge checks. Luma tracks what each person has actually understood, so a completed lesson means something.
Reinforcement that sticks
Spaced follow-ups revisit the material in the days after training, because most learning is lost within a month without it.
A live readiness dashboard
Watch completion and competence climb store by store, region by region. Spot the sites that need help before the rollout lands.
Audit trails on demand
Exportable records of who was trained, on what, when, and how well they understood it. Ready whenever compliance, legal or a client asks.
What makes Luma Skills different
WhatsApp-native from day one, not a desktop LMS with a mobile afterthought.
A conversational AI tutor at the heart of it: workers can ask, not just receive.
Multilingual and low-data by design, built for real South African conditions.
Proof of competence for every worker, backed by the mastery model that powers Luma Learn.
POPIA-first: worker data is protected, never sold, and opt-out is always available.
The best way to understand it is to receive a lesson.
In your demo we will turn one of your real documents into a live WhatsApp lesson and send it to your phone.
